Cardiff Wonderland thrill seekers were left petrified after carriages on an amusement ride collided on Friday (5 December).
The video below documents the moment when a 60m (198ft) amusement ride on the Sky Swing ride at the Winter Wonderland, Cardiff, hit each other with people on board.
Reports claim passengers were then left dangling for 10-15 minutes.
It is understood a gust of wind caused the incident and that the ride automatically shut down.
Cardiff Council said it has sought assurances steps have been taken to ensure there is not another incident.