Skiddle debuts new RapidScan app

Events guide and ticket agent Skiddle has announced the launch of the RapidScan app which will “transform the event industry” by boosting last-minute sales.

The firm said its new app is the UK’s first completely mobile box office solution for events, where the Electronic Point of Sale (EPoS) app allows promoters to sell countless tickets on the door with ease in a fast, reliable and secure way.

Ben Sebborn, technical director at Skiddle, said: “We developed the app in response to customer demands for a box office solution which is easy-to-use at events of all sizes and can be integrated easily into everyday technology. Before this technology was developed, organisers found it difficult to effectively monitor online and door sales, and certain events faced difficulties accepting cards as a form of payment on the door.

“The payment system we have integrated has been proven to keep working when other card terminals have been slow and unreliable. This is because our box office system can work on both 3G/4G and WiFi, and even using satellite connections, giving event organisers more flexibility and backup options, which are especially important for temporary events.”

The technology, which integrates with both Bluetooth printers and iZettle card-readers, allows promoters to select and print tickets and receipts for customers instantly, and also lets customers pay by cash, card, contactless payments and even Apple Pay, launched last month.

Village Green Festival 2015, which took place in July, was the first event to use the new app.

Sean McLoughlin, the festival’s events director, said: “We found the mobile box office app really easy to set up and use at Village Green. It was extremely stable throughout the event and we were able to monitor figures accurately enabling us to use data collected to prepare for next year’s festival.