Tramlines extends contract with Gigantic

Tramlines 2016

Tramlines 2016. Photo credit Simon Butler

As plans begin to take shape for the biggest ever Tramlines to mark its tenth anniversary next July, the organiser of the music festival in Sheffield has confirmed Gigantic to supply its total ticketing solution.

“Gigantic always do a sterling job throughout the whole event campaign so we were delighted to be able to agree this long-term partnership,” Sarah Nulty, Tramlines festival director, commented.

The new contract ensures the festival benefits from event support throughout the entire weekend from Gigantic, including its “queue-busting” wireless access control, as well as customer service and marketing.

Nulty added: “As the festival continues to evolve and with big plans in place for Tramlines’ tenth birthday, we knew Gigantic was the perfect ticketing partner and a capable pair of hands for our exciting future.”

Gigantic has been the exclusive online ticket agent for Tramlines since 2014. The ticketing specialist said it developed a queue-busting solution for the tens of thousands of people attending the festival last year, which reduced queuing time by 90 per cent. The festival is now one of the biggest in the UK to offer a complete e-ticket solution across multiple collection points.

Gigantic founder, Mark Gasson, comented: “Tramlines is one of the highlights of the year for many festival enthusiasts, including some of our own team, so we’re delighted to secure a long-term contract with the organiser and support its continued growth.”

Tramlines Festival 2018 takes place on 21-23 July at multiple venues across Sheffield.

October in Nottingham campaign engages Gigantic for ticketing solution

Nottingham City Council has turned to ticketing agency Gigantic to provide a ticketing solution for the forthcoming event season October in Nottingham.

Taking place from 30 September to 5 November the October campaign will see multiple festivals throughout the city including Magnificent Spielgeltent, Goose Fair, Robin Hood Pageant and Hockley Hustle. Last year, the event attracted more than half a million visitors.

Gigantic have been engaged to manage customer service, formulate a ticketing structure for more than 40 individual events, and create the official event website.

The ticketing company will use a scanning system – implemented successfully throughout the summer at the Dinosaurs of China exhibition – which will allow Gigantic to control access to multiple performances in the Magnificent Spiegeltent.

“Over the last 18 months we have significantly developed our relationship with the local authority and are now the exclusive online ticket agent for multiple Nottingham City Council events,” said Mark Gasson, founder at Gigantic which also provides services for Nottingham City Council events including the East Midlands Flower Show, the outdoor theatre season at Nottingham Castle, Wollaton Park and Newstead Abbey.