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Tramlines extends contract with Gigantic

Tramlines 2016

Tramlines 2016. Photo credit Simon Butler

As plans begin to take shape for the biggest ever Tramlines to mark its tenth anniversary next July, the organiser of the music festival in Sheffield has confirmed Gigantic to supply its total ticketing solution.

“Gigantic always do a sterling job throughout the whole event campaign so we were delighted to be able to agree this long-term partnership,” Sarah Nulty, Tramlines festival director, commented.

The new contract ensures the festival benefits from event support throughout the entire weekend from Gigantic, including its “queue-busting” wireless access control, as well as customer service and marketing.

Nulty added: “As the festival continues to evolve and with big plans in place for Tramlines’ tenth birthday, we knew Gigantic was the perfect ticketing partner and a capable pair of hands for our exciting future.”

Gigantic has been the exclusive online ticket agent for Tramlines since 2014. The ticketing specialist said it developed a queue-busting solution for the tens of thousands of people attending the festival last year, which reduced queuing time by 90 per cent. The festival is now one of the biggest in the UK to offer a complete e-ticket solution across multiple collection points.

Gigantic founder, Mark Gasson, comented: “Tramlines is one of the highlights of the year for many festival enthusiasts, including some of our own team, so we’re delighted to secure a long-term contract with the organiser and support its continued growth.”

Tramlines Festival 2018 takes place on 21-23 July at multiple venues across Sheffield.